Returns & Refunds
If you need to return an item, our Customer Support team will assist you throughout the process. Below you will find all the information regarding return eligibility, how to request a return, and how refunds are processed.
Returns at a Glance
- Return window: 30 days from the shipping date
- Free return label: one free return per order (US only)
- Condition: items must be unused and in original packaging
- Refund method: original payment method
- Refund processing: up to 5 business days after the return is received
Return Eligibility
Items may be returned within 30 days from the shipping date of your order.
To qualify for a return:
- The item must be unused
- The item must be in the same condition in which it was received
- The item must be returned in its original packaging
If your order arrived damaged or you received the wrong item, please contact our Customer Support team as soon as possible so we can assist you.
